Is your smartphone missing? What to do when your phone is stolen? How to find a lost phone? In order to meet your expectation, we prepare for you a new feature - Report of Lost /Stolen/Fraudulent device. From now on you can report your phone as missing in just a few steps. As a result, your device will be added to the GSMA BLACKLIST DATABASE Worldwide.
When your device is lost or stolen you have to react as soon as possible. Reporting the missing phone to the police and the mobile carrier is one important thing but in order to increase the chances to find the device, we create a database of lost, stolen, or fraudulent devices. Why you should use the GSMA BLACKLIST DATABASE feature. The answer is pretty easy:
The database of the GSMA BLACKLIST DATABASE device works in both ways. If you are planning to buy a device from a second-hand shop or online it’s good to check if the phone wasn’t reported as missing.
The whole process is very easy and it takes only a few minutes. All you need to do is perform the below steps:
Note: It may take 24-72 hours for your IMEI to appear BLACKLISTED thru the entire GSMA BLACKLIST DATABASE
Phone Blacklist - a list of blocked IMEI numbers generated by the operators. It contains the IMEI numbers of phones which have been reported as stolen or lost.
If your phone was lost or stolen and you want to report it on the Blacklist you should contact the operator from which the phone was purchased or your local police force. To report may be needed documents confirming the purchase and the IMEI number of the phone.
Phone whose IMEI number will be blacklisted becomes useless. From now on, you can not use it regardless of the country and SIM card. It is impossible to make and receive calls - that is why it is very important to check the blacklist before buying a 2nd hand phone. Of course, as the owner, you can remove the phone from the list when you find it or get it back. To do it - just contact your operator again with appropriate documents.
Do not steal the phone! Do not buy a stolen phone! Do not stop paying (or break your contract agreement) your bill! and if your phone is stolen, immediately inform the relevant services.
Note: On our website, you can check if your phone is CLEAN (not lost | stolen) or BLACKLISTED. Checking is based on IMEI number and supports all models. Check if your phone is Clean or Blacklisted.
All unlock codes and unlock confirmations are sent by email to the email address that the customer enters on the order form. Delivery times displayed on the website are estimated delivery time (EST...
Delivery Times and CancellationRefunds If no unlock code is found for a particular phone, a refund will be processed almost immediately in rare cases within 24 hours of us becoming aware that no code is available. All refunds ca...
RefundsAs a result of the so many fraudulent orders that we receive each day, it is imperative that we take all necessary measures to minimize credit card fraud. Therefore, we reserve the right to refuse ...
Fraud ProtectionACCEPTED PAYMENT METHODS