Protection Status

Delivery Time: 1-24 Hours

  DB: These codes are retrieved from a database. If the code is not available, the order will come back as "Not Found" and your account will be refunded.

  SERVICE | TOOL: Please use this service for any Alcatel - New Phones (2009 - 2014). Please, make sure the phone prompts for the unlock code and get the IMEI from inside the phone by dialing *#06#. This service returns codes for: 

MODELS SUPPORTED: ALL | Most Popular: 4015A | 4018A | 5036 | 5036D | 5037 | 5037A | 5037X | 6034M | 6034R | 6034Y | 6035R | 6012 | 6012W | 6012D | 6012E | 6024 | 7024 | 7024W | 7040 | 7047 | A875T | 768T | 871a | 875t

REQUIRED INFORMATION: IMEI & Provider ID (example: IMEI: 356071000729 | Provider ID: C552X-3BTLES1) Click Here for Sample Picture.

MODELS NOT SUPPORTED: 7024W | 7024N | 7024 | 5020N

  INFORMATION: If your order returns "Not Found" or you require unlock code for newer models, please use Alcatel - Not Found (DATABASE 2) - (7040, 7024W, 7024N, 5020N, Etc.).

- For unlocking instructions visit our "Knowledgebase" page. (Customer should be warned beforehand, that if they have tried a free service/tool or modified the phone firmware from original factory settings the code may not work.) Click here for Refund Requirement, in case code does not work.

   NOTE: If you submit wrong IMEI or wrong network, you will receive wrong code and there is NO refund for wrong submission. 

VERY IMPORTANT: If phone is reported lost/stolen/blacklisted, we can still unlock it but phone will work OUTSIDE of Origin Country only. Be adviced that in rare occasions service/tool may expirience certain delays which we nay not have control over and orders may not be cancelled, supplier policy.

PLEASE, if you or your customer can not wait, DO NOT‚ order!!! We can not cancel once order is placed!!


   DELIVERY TIME: 1 - 24 Hours, Please allow up to 36 Hours.



  • Delivery Times and Cancellation

    All unlock codes and unlock confirmations are sent by email to the email address that the customer enters on the order form. Delivery times displayed on the website are estimated delivery time (EST...

    Delivery Times and Cancellation
  • Refunds

    Refunds If no unlock code is found for a particular phone, a refund will be processed almost immediately in rare cases within 24 hours of us becoming aware that no code is available. All refunds ca...

  • Fraud Protection

    As a result of the so many fraudulent orders that we receive each day, it is imperative that we take all necessary measures to minimize credit card fraud. Therefore, we reserve the right to refuse ...

    Fraud Protection