Protection Status

Device Unlock is an Android app that allows you to request and apply a T-Mobile Device Unlock directly from the device. The features of this app include the ability to remotely request Mobile Device Unlock without having to contact Customer Care and automatically apply the Mobile Device Unlock to the device without the use of a manual code.

Thanks to this app, we’re now able to Register any IMEI as “Eligible” in the T-Mobile Database so you can unlock your Cell Phone using the “Device Unlock” App. Turnaround time for delivery is less than 2 Business Days. To officially unlock your T-Mobile USA Cell Phone using the Device Unlock App, please click here.

All you need is an Android device that supports the Mobile Device Unlock app:

  • Alcatel OneTouch POP Astro,
  • HTC One M9,
  • LG G Stylo [H631]
  • LG G4 [H811]
  • Samsung Galaxy Avant [SM-G386T]
  • Samsung Galaxy S6 Edge [SM-G920T]
  • Samsung Galaxy S6 Edge+ [SM-G925T]
  • Samsung Galaxy Note 5 [SM-N920T]
  • Samsung Galaxy Grand Prime [SM-G530T]
  • Samsung Galaxy Core Prime [SM-G360T]
  • Sony Xperia Z3 [D6616]

Once the unlock request is processed, customer needs to:

  1. Connect your phone to WiFi
  2. Go to Google play store and install the “Device Unlock” app from T-Mobile.
  3. Open app and select “Permanent Unlock


  • Delivery Times and Cancellation

    All unlock codes and unlock confirmations are sent by email to the email address that the customer enters on the order form. Delivery times displayed on the website are estimated delivery time (EST...

    Delivery Times and Cancellation
  • Refunds

    Refunds If no unlock code is found for a particular phone, a refund will be processed almost immediately in rare cases within 24 hours of us becoming aware that no code is available. All refunds ca...

  • Fraud Protection

    As a result of the so many fraudulent orders that we receive each day, it is imperative that we take all necessary measures to minimize credit card fraud. Therefore, we reserve the right to refuse ...

    Fraud Protection